Terms of Use

NewLife Terms of Use

How we communicate with you

You will receive transaction information emails and text messages at your registered email address and cellphone number.

For other types of communications, you may opt to receive emails, text messages or push notifications from NMPI. When you opt into any of these types of communications, you understand and consent that you will receive marketing and other messages from NMPI.

Opting out of communications

You may opt-out of communications at any time and may manage such preferences by messaging us at m.me/NewLifePH. In addition, email and text messages that you may receive from us will also allow you the opportunity to opt-out. However, you understand and agree that you may need to separately manage your communication preferences. Please note that for some account-related and transactional communications, the only way to stop receiving these communications is to terminate your plan. Lastly, please note that NMPI cannot control communications sent directly by our employees, agents, partners, and affiliates, in which case, you will need to opt-out from them directly.

Dispute Settlement

You understand and agree that any dispute arising from these Terms shall be submitted to the proper courts of Gen. Trias, Cavite, Philippines. All other venues are hereby expressly excluded.

Governing laws

Notwithstanding any principles of conflicts of law, these Terms will be governed and be interpreted pursuant to the laws of the Republic of the Philippines.

Severability

If any part of these Terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.

Non-waiver

If NMPI fails to insist that you perform any of your obligations under these Terms, or if NMPI does not enforce its rights against you or delays in doing so, that will not mean that NMPI has waived its rights against you and will not mean that you do not have to comply with these obligations.

Changes to the Website

We may make changes to the website for legal or administrative reasons, or to correct an inaccurate statement without specific notice to you. Your use of the website after such changes shall constitute your acceptance of the revised Terms of Use.

Product Terms and Conditions

All products and services on our website are subject to the terms and conditions of any applicable agreements. In the event of any contradiction between these Terms of Use and the specific product or service conditions, the specific product or service conditions shall prevail.

All terms and conditions of your existing policies shall remain in full force and effect and unchanged by this website.

The content of our website does not constitute an offer by us to sell our products and services. Your request to purchase a product or service represents an offer by you which we may accept or reject on such terms and conditions in force at the time of our acceptance. After you make a request through our website to purchase the product or service, assuming such a product or service is available to you and your offer is accepted, you will receive confirmation of your purchase.

All applications for a product or service detailed on our website are subject to and must comply with our normal approval criteria and are governed by the normal terms and conditions applying to each product or service requested.

You must ensure that the details and information (especially in relation to payment) that you provide to us are correct and that there are sufficient funds to cover the cost of the product or service.

Use of Personal Information

By accessing or using our website, you agree that any personal information that you provide will be dealt with in accordance with our Privacy Policy.

Online Transactions

You may conduct certain transactions online through our website. These transactions are not final unless we receive, process, and confirm the transaction.

It is your responsibility to inform us of any change to your personal information and contact details, especially your e-mail address and cell phone number. It is also your responsibility to keep your contact details accurate and capable of receiving communication from us.

Due to technical issues and other matters beyond our control, your confirmation may not be received by us. You acknowledge that to the extent permitted by law, we are not liable to you in any way for loss or damage, however caused, directly or indirectly, in connection with the transmission or submission of an electronic instruction through our website or any failure to receive an electronic instruction for any reason.

The credit card details that you provide to us may be retained after payment is made. Except in exceptional circumstances, any refund we provide to you for any product you have purchased by credit card is made back to the credit card account used to make the initial purchase.

We may refuse to process a transaction at any time and for any reason. To the extent permitted by law, we will not be liable to you or to any third party if we do this.

We may require additional information or verification before accepting a transaction. You agree and acknowledge that you will provide such information.

All transactions are quoted in and are payable in Philippine peso.

Ownership of Materials

All content, including without limitation, the design, look and feel of the website, the text, software, graphics, photos, videos, design, graphics and intellectual property rights in the website shall remain at all times the property of NewLife Memorial Plan Inc., its affiliates, associated companies, and/or licensors. Other than as expressly permitted, you may not engage in the unauthorized use, copying, or distribution of any of said content.

Unless expressly stated otherwise, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise, any license or any intellectual property right of NewLife Memorial Plan Inc., its affiliates, associated companies, and/or licensors.

Technical Matters

Our website and the information and materials contained therein are provided on an “as is” and “as available” basis.

We cannot guarantee that you will have uninterrupted or error-free access to our website at all times or that our website, the servers that make our website available, or any material downloaded from our website will not cause damage to any property, or otherwise minimize or eliminate the inherent risks of the internet including but not limited to loss of data, computer virus infection, spyware, malicious software, Trojans and worms.

We also accept no liability in respect of losses or damages arising out of changes made to the content of this website by any unauthorized third parties.

If you access or use our website, you are responsible for your compliance with all local laws that apply to you. In particular, you are not allowed to access or transact on this website if your local laws prohibit the access or use of this website or render illegal or unenforceable any product or service contained in it.

Without notice to its users, we may suspend access to our website from time to time to allow for repair or maintenance or for other reasons.

Limitation of Liability

PLEASE CAREFULLY READ THE FOLLOWING PROVISIONS AS THEY EXCLUDE OR LIMIT OUR LEGAL LIABILITY IN CONNECTION WITH YOUR USE OF OUR WEBSITE UP TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.

We are not liable if you lose any content or material when uploading or transmitting it through our website. We exclude any warranties, undertakings or representations, either express or implied, to the full extent permitted under applicable law, including without limitation that our website and all or any part of the content or materials, accuracy, availability or completeness of the content of the website or any part of the content or materials are appropriate or available for use in any jurisdiction.

We cannot guarantee that we can or will provide a particular product or service at any particular time or price. We also do not accept liability for withdrawing a product or service or for rejecting your application for a product or service for any reason.

We exclude all liability in contract, tort (including negligence), statutory duty or otherwise to any person arising out of the use of, access to, or non-access to our website, or for any errors or omissions contained in our website or if our website is unavailable. We shall not be liable for any direct or indirect economic losses or any loss of revenues, data, profits, contracts, use, opportunity, business or anticipated savings; goodwill or reputation or any special, incidental, consequential loss or damage, suffered or incurred arising out of or in connection with your use of our website (even if they are notified to us); or non-compliance with or breach of these Terms of Use.

Third-Party Sites or Links

The website may contain links to other websites (“Linked Site”) that are not under the control of NewLife Memorial Plan Inc.. We are not responsible for the contents of any Linked Site, including without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. We provide these links only as a convenience, and the inclusion of any link does not imply endorsement by NewLife Memorial Plan Inc. or any association with its operators.

If you decide to visit any Linked Site, you do so at your own risk and shall be responsible to take all protective measures to guard against viruses or other destructive elements. We do not endorse and are free and harmless from responsibility or liability for any content, advertising, products, services or information on, or available from, third (3rd) party websites or material. We disclaim responsibility for any damage, loss or offense caused by, or in connection with, any content, advertising, products, services or information available on such websites or material. Any terms, conditions, warranties or representations associated with such dealings are solely between you and the relevant provider of the service. We further disclaim any legal authorization to use any trademark, trade name, logo or copyright symbol displayed in or accessible through a Linked Site.

Restrictions on Use

You must only use our website to:

1. obtain information relating to the price of pre-need plans for yourself or your immediate family or friends; or
2. conduct transactions or queries in respect of the pre-need plans for you or a member of your immediate family with their prior consent.

You must not use our website to collect, disseminate, extract, process, monitor or copy any web pages from our website including any information, data, graphics or content. You must not use our website in any way that causes or is likely to corrupt or damage our website or to cause access to our website to be interrupted or impaired. You may not insert a hyperlink to our website.

You acknowledge and agree that you are responsible for all electronic communications sent from your computer.

You acknowledge that damages may not be an adequate remedy for any infringement of such rights by you and that we are entitled to the remedies of injunction, specific performance, orders to deliver up infringing copies and any other statutory or equitable relief for any threatened or actual infringement and that no posting of security or proof of special damages is necessary for reliance on such remedies.

Our website is intended for use by Filipino Citizens, Philippine Permanent Residents or foreign nationals residing in the Philippines (“Philippine Residents”). We do not accept applications from non-Philippine Residents, unless otherwise specifically stated.

Consent to Processing of Information

NewLife will keep all the information relating or pertaining to the planholder and including, but not limited to, any information on their respective accounts and transactions (the “Information”) confidential except that for purposes of these Terms and Conditions and in connection with the company and its subsidiaries, affiliates, and chapel partners’ (the "Group of Companies”)  (i) implementation, administration, facilitation and enhancements of the products, services, facilities and channels of any or all members of NewLife, (ii) pursuit of their respective marketing, promotional, communication, commercial and research objectives, (iii) regular conduct of business, and/or (iv) compliance with the requirements of the Data Privacy Act of 2012, its Implementing Rules and Regulations and other issuances as mandated by the National Privacy Commission and/or government regulators or supervisory bodies, the planholder gives their consent to the company, its officers, employees, advisers, auditors, agents and representatives and to NewLife:

• collection, use, storage, consolidation and processing (collectively, “process” or “processing”) of personal and/or sensitive personal Information;
• outsourcing of the processing of personal and/or sensitive personal Information to service providers, whether within or outside the Philippines;
• verification or validation of personal and/or sensitive personal Information from any and all sources and in any reasonable manner;
• disclosure and sharing of personal and/or sensitive personal Information:

• among and other members of the Group of Companies;

1. to any judicial, governmental, supervisory, regulatory or equivalent body of the Philippines or other jurisdictions; such person or entity as required by the laws or regulations of any country with jurisdiction over the affairs or business of the the company or any member of the Group of Companies; stock exchange on which the shares or other securities of or any member of the Group of Companies are listed pursuant to its rules;
2. to any potential transferee or assignee of the company’s rights and/or obligations under the relevant contracts or agreements;
3. to service providers engaged by the company, or by any member of the Group of Companies, or to participating merchants, payments technology company(ies), marketing, promotional, network, loyalty program and joint venture partners and other relevant external parties, whether based within or outside the Philippines ( collectively, the “Relevant Parties” ); and,
4. to such other persons or entities that the company, or any member of NewLife, may deem necessary or appropriate to facilitate the above-stated purposes or those that may relate to or arise there from, as and when required by the circumstances.

Breach of these Terms of Use

You agree to indemnify us in respect of any liability incurred by us for any cost damage or expense, however caused, suffered by us as a result of or in connection with your breach of these Terms of Use.

Governing Law and Jurisdiction

These Terms of Use will be governed by the laws of the Republic of the Philippines and the parties agree to submit to the exclusive jurisdiction of the courts of the Republic of the Philippines.

Entire Agreement

This is the entire agreement between you and NewLife Memorial Plan Inc. relating to the use of the Services.

How to contact us

If you have any questions about Online Services, our promotions, and these Terms, please contact us at:

NEWLIFE MEMORIAL PLAN INC.

Lot 8 Block 2 Phase II, GGBP I, Brgy. Buenavista II, PEZA, Gen. Trias, Cavite

Or send an email to:  Customer Care at newlifegroup.ph@gmail.com

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